ABOUT US

Our People

Our greatest asset is our people

The friendly voice who answers your calls (yes, a real live human!). The invaluable advice from our team of experts at the Project Desk. The cashiers who remember you and ask how your project is coming along. The design and installation team who have this uncanny ability to turn that idea inside your head into a new space built just for you.

The people behind-the-scenes who work hard every day to get you those great products at great prices, who build our flyers, who keep our shelves stocked, organized, and beautiful, who pay our bills and trouble-shoot paper jams and keep our store working like clock-work. The drivers who really do care that your products arrive on time and in good order. The dedicated help of our Contractor Department, whose standard of service is to exceed expectations.

The craftsman who are not just skilled tradespeople, but also care deeply about quality control and customer service. The team who loads your lumber with a smile and always with a thank you while you stay warm in your vehicle. 

These are our people

This is Our Family

Jet

Yard Staff/ Warehouse

You can see it in his friendly eyes: this guy loves people and enjoys making them laugh. In fact, Jet says the people are his favourite part about J&H, with their diverse backgrounds and experiences. After 3 years at J&H, Jet has proven himself to be a valuable member of the team time and time again. From picking and checking orders, helping customers, making deliveries, and helping in receiving, he shows up wherever he is needed. Jet got an early start as a team player, when he played Football, taking on Quarterback and then Defensive Line when he was called on. Now Jet prefers to watch the game and loves to talk NFL (Go Broncos!). When he’s not making you laugh, watching a game, or helping out at J&H , you might find Jet relaxing at home, playing video games.

Penny

Reception

“Good afternoon, thank you for calling J&H.” In a time of automation and recordings, isn’t it refreshing to hear a real live human on the other end of the line? Penny is that friendly human who answers your call, but she is so much more than that to J&H. When there’s a job that needs to get done you can always count on Penny. Always the 1st to offer help, we value her organization and efficiency as much as her friendly voice! When Penny isn’t here, you’ll probably catch her watching her favourite teams, the Riders or Blue Jays!

Jason

Project Desk

If you’re working on a project and need help along the way, Jason is an incredible resource & is always approachable. A successful DIY’er himself, there aren’t many projects he hasn’t tackled & he is always happy to share his knowledge. Not sure what products best suit your project? Ask Jason. Not sure what tools you need? Ask Jason. He’s worked with our housing department, in sales, and you might even see him helping out cleaning the store, merchandising, or at the check-out counter.

Wendy

Install Administrator, Photographer

As a talented nature photographer, on weekends you might find Wendy exploring Saskatchewan gravel roads, searching for her next great shot. So, it just made sense when our full time Install Department Administrator became our part time Resident Photographer. When Wendy isn’t on a photoshoot of our show homes, you’ll find her ordering windows & doors, following up with customers, and generally maintaining order for our busy Window & Door / Installation Department.

Garret

Dispatch

If J&H was a wheel, then Garret would be the hub. On paper he organizes our fleet of busy delivery trucks & manages in-coming deliveries, but his title could just as easily be ‘Problem Solver’. Garret is an integral reason all of our departments run smoothly and we are lucky to have him. A master of all that comes and goes during the day, and a master of music at night, you may know Garret from his other gig, as a local DJ.

Brooklynn

Designer

Planning a renovation or new home should be fun & Brooklynn eases the stress of all those decisions that must be made. Her natural ability to tap into and embrace your individual style and put together a plan is an asset to our renovation team. We think it’s so important, we offer this service at no charge!

Mike

Yard Supervisor

If there is a Forklift Olympics, Mike would be sporting a lot of gold around his neck. After 16 years at J&H, he knows every detail of all of our many warehouses. King of organization, Mike keeps us in order and on schedule. If you can slow him down for a minute, he might even teach you a little history, as this Keanu look-a-like (seriously, it’s uncanny!) is a veritable goldmine of information.

Mick

Store Owner / Purchaser

Grandson of our Founder, Harold Neufeld, Mick grew up at J&H like so many family members before him. With humble beginnings picking nails, Mick now sources & purchases products for J&H to ensure we are always offering our customers what you want, for a great price. As a 3rd generation owner, Mick helps to lead us with the same ideals that were so important to his grandfather.

Jenny

Marketing Director

This is me. The person behind this website you’re browsing. It’s time to step away from the shadows and tell you a little about myself. It all started back in 1974, in a quiet BC town called, Fort St. John. What? Am I starting too far back? OK, let’s cut to the brass tacks. LIKES: great reviews, shopping local, bugs, gardening, writing staff profiles and “before & after” reno pics. DISLIKES: negativity & ticks. SUPER POWER: seeing the good in people. LIFE GOAL: to open a bug zoo. WORK LIFE: marketing for a company you love is the easiest job there is (but don’t tell my boss).

This is me. The person behind this website you’re browsing. It’s time to step away from the shadows and tell you a little about myself. It all started back in 1974, in a quiet BC town called, Fort St. John. What? Am I starting too far back? OK, let’s cut to the brass tacks. LIKES: great reviews, shopping local, bugs, gardening, writing staff profiles and “before & after” reno pics. DISLIKES: negativity & ticks. SUPER POWER: seeing the good in people. LIFE GOAL: to open a bug zoo. WORK LIFE: marketing for a company you love is the easiest job there is (but don’t tell my boss).