ABOUT US

Our People

Our greatest asset is our people

The friendly voice who answers your calls (yes, a real live human!). The invaluable advice from our team of experts at the Project Desk. The cashiers who remember you and ask how your project is coming along. The design and installation team who have this uncanny ability to turn that idea inside your head into a new space built just for you.

The people behind-the-scenes who work hard every day to get you those great products at great prices, who build our flyers, who keep our shelves stocked, organized, and beautiful, who pay our bills and trouble-shoot paper jams and keep our store working like clock-work. The drivers who really do care that your products arrive on time and in good order. The dedicated help of our Contractor Department, whose standard of service is to exceed expectations.

The craftsman who are not just skilled tradespeople, but also care deeply about quality control and customer service. The team who loads your lumber with a smile and always with a thank you while you stay warm in your vehicle. 

These are our people

This is Our Family

Olivia

Payables/ Receivables

Yes, she balances the numbers with unparalleled organization in our payables/ receivables department, but I’m pretty sure “bringer of joy” must also be on Olivia’s official list of duties. Her spirit flows throughout J&H with the positivity and enthusiasm she carries with her in everything she does. Olivia doesn’t know this yet, but she is my apocalypse buddy. Because (and here’s where it gets interesting) behind that kind smile and steady work ethic is a woman who can tan a hide, live off the land, build a coat rack, and craft like no one I know. She is the 1st to put up her hand when her family, community, or a friend needs her. With Olivia on our side there is nothing we can’t do.

Jo

Project Desk

It’s no wonder that Jo’s favourite part about J&H is how everyone is always willing to help each other out; it’s exactly this that makes her fit in so well here. As one of the newer members of our Project Desk, Jo is quick to offer our customers help, and you might also find her lending a hand to our merchandiser or cashiers or wherever else she sees something that needs to be done. You might think this flexibility is our favourite part about Jo, but it’s that she does all of this with an amazing, positive attitude. Having a hard day? Go see Jo and ask her if you are a great human (spolier alert: she’ll say yes!). Jo loves working in the home improvement industry because there’s always more to learn and no two days are alike (and I agree!). We can’t wait to get to know Jo more so we can hear her play her guitar and sing us some tunes!

Deanna

Purchaser

Need proof that fairytales are real? Meet Deanna. From magically sourcing the impossible as our Purchaser of special order products, to befriending the forest creatures while on family camping trips; Deanna can even play her own fairytale soundtrack on the violin! The veritable Snow White of our diverse group, Deanna is universally liked and respected (by both humans and chipmunks alike!). After 15 years at J&H, we are still learning the depth of Deanna’s many talents, as she isn’t one to boast. When she’s not here, you might find her out in the garden, bird watching, camping, fishing, reading, crocheting, quilting, woodworking, practicing her violin, or maybe even trying out something completely new. Disney Princess? Nah, she’s so much more.

Caleb

Window & Door Sales

Every once in a while you meet someone and think, “you’re going to be my boss one day.” Caleb exudes the confidence, humility, and inquisitiveness that it takes to make a great leader. And that is why it is no surprise that, after a relatively short time at J&H, he accepted a new role, joining our busy Window & Door team. Customer service comes naturally to Caleb - likely because, “as long as he’s working with people, he enjoys his job.” That and his insatiable need to learn make him a great fit at J&H, where he is surrounded by industry experts who are eager to share their knowledge. And Caleb is a fascinating teacher in his own right, with interests spanning from Fantasy Football to motorcycles, stock market to theology, and golf to police ride-alongs. Caleb also has a love of of clothes shopping. On weekends you might find him in local vintage shops looking for old work boots he can fix up and sell as a side hustle to pay for more shopping trips!

Amy

Draftsperson

Every home we build and every large renovation we complete starts right here, with Amy. A true Renaissance woman, Amy’s creativity and technical skills give us a pretty enviable leg-up on the competition. Amy loves drawing up floor plans and compares it to putting together a puzzle. But you won’t catch her playing with puzzles on the weekends; when Amy is at home she’s busy chasing her kids around, taking them sledding or camping, or taking in one of Saskatoon’s many attractions, like the Forestry Farm. I love Amy’s fearless nature - with stories of harrowing adventures into Saskatchewan’s North and playing some Bluegrass at Telemiracle - it’s clear she isn’t afraid to try new things. She knits, she crochets, she paints in watercolour, she bakes sourdough... but her crowning achievement? All the delicious baking she treats us to!

Penny

Reception

“Good afternoon, thank you for calling J&H.” In a time of automation and recordings, isn’t it refreshing to hear a real live human on the other end of the line? Penny is that friendly human who answers your call, but she is so much more than that to J&H. When there’s a job that needs to get done you can always count on Penny. Always the 1st to offer help, we value her organization and efficiency as much as her friendly voice! When Penny isn’t here, you’ll probably catch her watching her favourite teams, the Riders or Blue Jays!

Jason

Project Desk

If you’re working on a project and need help along the way, Jason is an incredible resource & is always approachable. A successful DIY’er himself, there aren’t many projects he hasn’t tackled & he is always happy to share his knowledge. Not sure what products best suit your project? Ask Jason. Not sure what tools you need? Ask Jason. He’s worked with our housing department, in sales, and you might even see him helping out cleaning the store, merchandising, or at the check-out counter.

Wendy

Install Administrator, Photographer

As a talented nature photographer, on weekends you might find Wendy exploring Saskatchewan gravel roads, searching for her next great shot. So, it just made sense when our full time Install Department Administrator became our part time Resident Photographer. When Wendy isn’t on a photoshoot of our show homes, you’ll find her ordering windows & doors, following up with customers, and generally maintaining order for our busy Window & Door / Installation Department.

Sheldon

Renovation Consultant

Renovation Consultant? No, a more apt title should be ‘The Dream Maker’. Do you have a sketch of some idea of a renovation you’ve only seen in dreams? Making that idea a reality is exactly what Sheldon does at J&H. He crawls inside your head until he has a plan & you have a renovation that is customized for you (we promise, it’s not as creepy as it sounds). Sheldon loves traveling with his family & working on projects with his sons. We can only imagine what he dreams up with them!

Garret

Dispatch

If J&H was a wheel, then Garret would be the hub. On paper he organizes our fleet of busy delivery trucks & manages in-coming deliveries, but his title could just as easily be ‘Problem Solver’. Garret is an integral reason all of our departments run smoothly and we are lucky to have him. A master of all that comes and goes during the day, and a master of music at night, you may know Garret from his other gig, as a local DJ.

Darcy

Estimator, Contractor Desk

If knowledge is power, then Darcy is a force to be reckoned with. A wealth of product knowledge as a fixture at our Project Desk, Darcy recently shifted roles and designs EWP Flooring Systems for our Contractor Desk. Darcy is one of those people who can troubleshoot a problem and this ability makes him indispensable to our Team. In his spare-time you might find Darcy building forges for his knife making hobby or shooting his bows.

Brooklynn

Designer

Planning a renovation or new home should be fun & Brooklynn eases the stress of all those decisions that must be made. Her natural ability to tap into and embrace your individual style and put together a plan is an asset to our renovation team. We think it’s so important, we offer this service at no charge!

Mike

Yard Supervisor

If there is a Forklift Olympics, Mike would be sporting a lot of gold around his neck. After 16 years at J&H, he knows every detail of all of our many warehouses. King of organization, Mike keeps us in order and on schedule. If you can slow him down for a minute, he might even teach you a little history, as this Keanu look-a-like (seriously, it’s uncanny!) is a veritable goldmine of information.

Mick

Store Owner / Purchaser

Grandson of our Founder, Harold Neufeld, Mick grew up at J&H like so many family members before him. With humble beginnings picking nails, Mick now sources & purchases products for J&H to ensure we are always offering our customers what you want, for a great price. As a 3rd generation owner, Mick helps to lead us with the same ideals that were so important to his grandfather.

Colby

Yard Staff/ Warehouse

Colby doesn’t just bring the pipes to work, he also brings a sense of humour and a healthy work ethic that make him a huge asset to J&H. He admits that he likes to “push buttons” just to lighten the mood, but when work needs to get done he’s there to do it. He gets the job done - whatever it is - and without complaint. Colby especially enjoys having the opportunity to learn new skills at J&H, like driving the forklift and the 3 ton truck, and that he gets to work outside with other people. In fact, when he’s not at J&H you will quite often find him outside. He spends his favourite times at the lake fishing, or on the hill skiing. Next time you are picking up some lumber at our drive-through lumberyard, make sure you say “hi” to Colby!

Jenny

Marketing Director

This is me. The person behind this website you’re browsing. It’s time to step away from the shadows and tell you a little about myself. It all started back in 1974, in a quiet BC town called, Fort St. John. What? Am I starting too far back? OK, let’s cut to the brass tacks. LIKES: great reviews, shopping local, bugs, gardening, writing staff profiles and “before & after” reno pics. DISLIKES: negativity & ticks. SUPER POWER: seeing the good in people. LIFE GOAL: to open a bug zoo. WORK LIFE: marketing for a company you love is the easiest job there is (but don’t tell my boss).

Jenna

Merchandising

Some Merchandisers are good. Jenna is on another level. Her ability to organize and solve puzzles to make J&H look great is a pleasure to watch. Jenna puts in 100% no matter what she’s doing, and she’s doing a lot: merchandising, working with her church, and volunteering with Hope Restored Canada. When I grow up I want to be just like Jenna.

Fortunato

Warehouse

Having a bad day? We have the cure. Come to J&H for the great prices and customer service; stay for Fortunato’s beaming smile & friendly greetings. As part of our warehouse team, Fortunato loves to put a smile on customers’ faces. Always polite & courteous, he makes J&H (and the world) a better place through laughter & genuine kindness. Outside J&H, Fortunato enjoys spending time with his family, working on the house and helping his kids with school work. We’re lucky to have this family man in the J&H family!

Having a bad day? We have the cure. Come to J&H for the great prices and customer service; stay for Fortunato’s beaming smile & friendly greetings. As part of our warehouse team, Fortunato loves to put a smile on customers’ faces. Always polite & courteous, he makes J&H (and the world) a better place through laughter & genuine kindness. Outside J&H, Fortunato enjoys spending time with his family, working on the house and helping his kids with school work. We’re lucky to have this family man in the J&H family!