ABOUT US
Our People
Our greatest asset is our people
The friendly voice who answers your calls (yes, a real live human!). The invaluable advice from our team of experts at the Project Desk. The cashiers who remember you and ask how your project is coming along. The design and installation team who have this uncanny ability to turn that idea inside your head into a new space built just for you.
The people behind-the-scenes who work hard every day to get you those great products at great prices, who build our flyers, who keep our shelves stocked, organized, and beautiful, who pay our bills and trouble-shoot paper jams and keep our store working like clock-work. The drivers who really do care that your products arrive on time and in good order. The dedicated help of our Contractor Department, whose standard of service is to exceed expectations.
The craftsman who are not just skilled tradespeople, but also care deeply about quality control and customer service. The team who loads your lumber with a smile and always with a thank you while you stay warm in your vehicle.
These are our people
This is Our Family
“Good afternoon, thank you for calling J&H.” In a time of automation and recordings, isn’t it refreshing to hear a real live human on the other end of the line? Penny is that friendly human who answers your call, but she is so much more than that to J&H. When there’s a job that needs to get done you can always count on Penny. Always the 1st to offer help, we value her organization and efficiency as much as her friendly voice! When Penny isn’t here, you’ll probably catch her watching her favourite teams, the Riders or Blue Jays!
If you’re working on a project and need help along the way, Jason is an incredible resource & is always approachable. A successful DIY’er himself, there aren’t many projects he hasn’t tackled & he is always happy to share his knowledge. Not sure what products best suit your project? Ask Jason. Not sure what tools you need? Ask Jason. He’s worked with our housing department, in sales, and you might even see him helping out cleaning the store, merchandising, or at the check-out counter.
As a talented nature photographer, on weekends you might find Wendy exploring Saskatchewan gravel roads, searching for her next great shot. So, it just made sense when our full time Install Department Administrator became our part time Resident Photographer. When Wendy isn’t on a photoshoot of our show homes, you’ll find her ordering windows & doors, following up with customers, and generally maintaining order for our busy Window & Door / Installation Department.
If there is a Forklift Olympics, Mike would be sporting a lot of gold around his neck. After 16 years at J&H, he knows every detail of all of our many warehouses. King of organization, Mike keeps us in order and on schedule. If you can slow him down for a minute, he might even teach you a little history, as this Keanu look-a-like (seriously, it’s uncanny!) is a veritable goldmine of information.
Grandson of our Founder, Harold Neufeld, Mick grew up at J&H like so many family members before him. With humble beginnings picking nails, Mick now sources & purchases products for J&H to ensure we are always offering our customers what you want, for a great price. As a 3rd generation owner, Mick helps to lead us with the same ideals that were so important to his grandfather.
This is me. The person behind this website you’re browsing. It’s time to step away from the shadows and tell you a little about myself. It all started back in 1974, in a quiet BC town called, Fort St. John. What? Am I starting too far back? OK, let’s cut to the brass tacks. LIKES: great reviews, shopping local, bugs, gardening, writing staff profiles and “before & after” reno pics. DISLIKES: negativity & ticks. SUPER POWER: seeing the good in people. LIFE GOAL: to open a bug zoo. WORK LIFE: marketing for a company you love is the easiest job there is (but don’t tell my boss).
This is me. The person behind this website you’re browsing. It’s time to step away from the shadows and tell you a little about myself. It all started back in 1974, in a quiet BC town called, Fort St. John. What? Am I starting too far back? OK, let’s cut to the brass tacks. LIKES: great reviews, shopping local, bugs, gardening, writing staff profiles and “before & after” reno pics. DISLIKES: negativity & ticks. SUPER POWER: seeing the good in people. LIFE GOAL: to open a bug zoo. WORK LIFE: marketing for a company you love is the easiest job there is (but don’t tell my boss).
